Privacy Policy

Effective Date: 2025-07-12

This Privacy Policy explains how “Birte McArthur” (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website birte-mcarthur.com or engage with our coaching services.

We are committed to protecting your privacy and complying with applicable privacy laws, including Law 25 in Quebec.

1. What Personal Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number

• Information you share via contact forms, email or coaching agreement

• Details shared during coaching sessions

• IP address and website usage data (via cookies or analytics)

2. Why We Collect Your Information

We collect your personal information to:

• Provide and personalize life coaching services

• Communicate with you about sessions, billing, or updates

• Respond to your inquiries and requests

• Manage appointments and client records

• Comply with legal obligations

3. Consent

By submitting your information through our website or engaging in coaching services, you consent to the collection, use, and storage of your personal information as outlined in this policy. You may withdraw your consent at any time by contacting us.

4. How We Store and Protect Your Information

Your personal information is stored securely, using password-protected devices and encrypted cloud services (e.g., Google Drive). Only authorized individuals have access to your data. We take reasonable steps to prevent loss, misuse, or unauthorized access.

5. Data Retention

We retain personal information for up to two years following your last coaching session, unless otherwise required by legal or ethical standards. After this period, your data will be securely deleted or anonymized.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it only with: legal authorities, if required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Withdraw consent for further use

• File a complaint with Quebec’s Commission d’accès à l’information (CAI) if you believe your rights have been violated

To exercise your rights, contact us using the details below.

8. Use of Cookies and Website Analytics

We may use cookies or similar tools to analyze website traffic and improve your experience. You can modify your browser settings to decline cookies.